FAQs

How do I search for library items online?

You can search for books, DVDs, audiobooks, video games, and more using the online library catalogue, called TRACpac.  

How do I view my account online?

Visit the library catalogue at tracpac.ab.ca and login using the barcode number from your library card and your PIN. 

How do I renew my library items?

Items may be renewed up to two times, as long as there are no holds on the items. Items may be renewed in person, by phone, or online.

How do I place a hold?

Holds may be placed in person, by phone, or online.

How do I access eBooks, eAudiobooks, eMagazines, and other digital content?

Please view our eResources page to access digital content.

What happens if I return library items past the due date?

Overdue fines are charged at 10¢ per item per day. 

I forgot my PIN/PASSWORD, what do I do?

Your PIN/Password is the last 4 digits of your phone number, unless you have changed it. If you are unsure of your PIN/Password, click the I forgot my password link in TRACpac, or give us a call.