Library Closure Info

Jan 11, 2021

Please review the FAQs below:

1. When is the library closing?

As per the new restrictions announced by the Alberta Government the Okotoks Library must close beginning Sunday, December 13, 2020. These mandatory restrictions apply provincewide and will be in place at least until January 21, 2021.

While the building will be closed to the public, library staff will be present to offer curbside pickup, virtual programs and answer any questions you might have by phone. You can reach library staff by phone at 403-938-2220 during these operating hours:

  • Monday: 10:00am - 5:00pm
  • Tuesday: 10:00am - 8:00pm
  • Wednesday: 10:00am - 8:00pm
  • Thursday: 10:00am - 8:00pm
  • Friday: 10:00am - 5:00pm
  • Saturday: 10:00am - 5:00pm
  • Sunday: CLOSED

Access & Service details:

 Facility:

  • The library building will be closed to the public effective, Sunday, December 13, 2020.
  • The public washrooms in the foyer WILL NOT be available to the public.

Borrowing and Returns:

  • Inter-library delivery is expected to continue. Please note delivery times are slower than normal.
  • Request your materials in advance either by placing holds or calling ahead and staff will retrieve them for you. If you place a hold on an item, please wait for notification from us that your item is available before arranging a curbside pickup.
  • Our exterior bookdrop will be open 24/7 to accept returns. Oversized items (snowshoes, ukuleles, etc.) can be returned during our regular operating hours in the bin provided. Alternatively, you can call library staff at 403-938-2220 during our operating hours to arrange a return time.
  • All materials returned to the library will be quarantined for 3 days before being checked in. Any fines that accrue during this time will be waived.

Computers and Photocopying:

  • Public computers, photocopying or scanning services will not be available while the building is closed.

Staff:

  • Face masks will be worn by all staff at all times, including during curbside pickup.

Miscellaneous:

  • In-person programming is temporarily suspended. Visit our Programming & Events page or follow Okotoks Public Library on Facebook, Twitter, or Instagram to learn about upcoming virtual events.
  • Donations are not accepted at this time.
  • Book sale items are unavailable until further notice. 
  • Okotoks Library logo gifts are still available to purchase. Click here to complete an online order form.

2. Can I return my library items?

All library items must be returned in our 24-hour exterior book drop. All items will be quarantined for 3 days before they are removed from your account as per Alberta Health Services guidelines. No overdue fines will be incurred during this quarantine period. Oversize items like book club kits, ukuleles, snowshoes, retro gaming consoles, etc. can be returned during our pre-scheduled curbside pickup times or you can call library staff at 403-938-2220 during our operating hours to arrange a return time. 

3. What has happened to my holds that are available for pick up?

Holds can be picked up in person during operating hours using our Curbside Hold Pickup service. Patrons can arrange curbside pickup during open hours by calling the library at 403-938-2220 or pre-book online.

4. Can I purchase a new annual library membership or renew an expired one online?

Yes, we now offer online new and renewal library memberships. Click here for more information and begin the application process.

5. What if I have additional questions or need help?

Library staff are available to answer your questions during operating hours. Please call us at 403-938-2220.

chat loading...